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Library staff member helping patron on computer

Get help with your COVID-19 certificate or the ServiceWA app

Dates and times

Monday 24 January: 10am to 12:30pm
Tuesday 25 January: 10am to 12:30pm
Thursday 27 January: 10am to 12:30pm
Friday 28 January: 10am to 12:30pm


Auditorium, City of Perth Library, 573 Hay Street, Perth.

What you’ll need

This depends on the help you need, but most services require:

  • An email address
  • A current Medicare card*
  • 100 points of ID**

If you have a MyGov account, please bring your login details.
If you have a smart phone, please bring this too.

*If you don’t have a Medicare card you can use an Individual Healthcare Identifier. To do this please bring a current passport with a valid Australian visa or an Australian driver’s licence.

**Acceptable ID includes 2 of the following: Australian driver’s licence, current passport (with visa, if applicable), Medicare card, birth certificate, citizenship certificate or immigration card.

If you don’t have ID or a Medicare card we can help you request an Individual Healthcare Identifier.

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    Event Showings

    Monday 24 January 2022, Tuesday 25 January 2022, Thursday 27 January 2022, Friday 28 January 2022, 10am to 12:30pm

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  • Location Marker Icon


    573 Hay Street

    Perth WA 6000